Welcome to Ora Treks. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order.
1. Eligibility
By using this website, you confirm that you are accessing the site under the supervision of an adult or guardian who agrees to these Terms and Conditions.
2. Product Information
We make every effort to ensure that product descriptions, images, and specifications are accurate and up-to-date. However, slight variations may occur due to design updates, availability, or photography.
3. Orders and Payments
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All orders placed with Ora Treks are subject to acceptance and availability.
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Payment is strictly Cash on Delivery (COD). Customers are required to make full payment at the time of delivery.
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Failure to make payment upon delivery will result in cancellation of the order.
4. Shipping and Delivery
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We strive to deliver products within the estimated timeframe communicated during checkout.
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Delivery times may vary depending on your location and unforeseen circumstances.
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You agree to provide accurate shipping details to avoid delays or failed deliveries.
5. Returns and Exchanges
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Products may be eligible for return or exchange if they are defective, damaged, or incorrect upon delivery.
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Items must be unused, in original packaging, and returned within [X] days of delivery.
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To initiate a return or exchange, please contact us via our official support channel.
6. Liability
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Ora Treks is not responsible for delays, damages, or losses caused by factors beyond our control, including natural events, transportation issues, or logistical challenges.
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While we ensure quality and durability, customers are responsible for proper use of gear and equipment.
7. Intellectual Property
All logos, designs, product names, and content displayed on this website are the intellectual property of Ora Treks. Unauthorized use or reproduction is prohibited.
8. Changes to Terms
Ora Treks reserves the right to update, modify, or revise these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes your acceptance of those changes.
9. Contact Us
For any questions regarding these Terms and Conditions, you can reach out at [email protected].