At Ora Treks, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information when you place an order or engage with our services:
-
Name, contact details, and shipping address.
-
Order details for processing and delivery.
-
Communication preferences if you subscribe to updates or offers.
2. How We Use Your Information
Your information is used to:
-
Process and deliver your orders.
-
Communicate with you about your purchases and inquiries.
-
Provide updates on products, offers, or promotions.
-
Improve our services and enhance your experience with Ora Treks.
3. Data Protection
We implement reasonable safeguards to protect your information against unauthorized access, alteration, or misuse. However, please note that no method of transmission over the internet is entirely secure.
4. Opt-Out Instructions
You are in control of your personal information. You may opt out of receiving promotional messages from us at any time by:
-
Following the unsubscribe link included in our emails or SMS.
-
Contacting us directly through the official channels listed on our website with your request.
Once you opt out, you will no longer receive marketing communications, but we may still contact you about your orders or essential service updates.
5. Sharing of Information
Your personal details are used only for fulfilling orders and customer service purposes. We do not sell or misuse your data.
6. Data Retention
We retain your personal information only as long as necessary to fulfill your orders and comply with legal requirements.
7. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date of effect.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or wish to exercise your opt-out rights, please contact us at [email protected].